15 Apr Reception / Administrative Assistant
We are a well established, reputable Fire Protection company seeking an individual who’s interested in building a career in an industry that is in high demand and fast paced.
This entry level position assists in day to day office operations including filing, receiving and dispatching routine and emergency service calls, processing work orders, preparing and distributing quotes and service pricing, gathering information, keeping records including spreadsheet management, creating reports effectively and efficiently, coordinate received information with property managers and/or onsite contacts pertaining to scheduled inspections, service calls and other emergency situations. This position also acts as a liaison to resolve concerns with customers and maintain a desired level of service to ensure customer satisfaction.
We require a team player who can also work independently with minimal supervision, has written and verbal fluency in English. This team player demonstrates professional customer service skills, tact, diplomacy, patience, good judgement and a strong ability to multitask and prioritize. Minimum one year customer service experience as well as intermediate to advanced expertise with Word, Excel, & Outlook programs.
Compensation is commensurate with experience and includes benefit coverage after the probationary period.
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- 8 hour shift
- Monday to Friday
- Secondary School (Preferred)
- Microsoft Office: 2 years (Preferred)
- Administrative experience: 2 years (Preferred)
- Sorting and sending mail
- Answering and routing phone calls
- Greeting visitors
For the health and safety of our employees we have provided masks, hand sanitizer, and are able to perform temperature checks.